Committed To You
Net Promoter Score (NPS) of 92
Our clients have spoken! We asked our clients, “Would you recommend CFO Alliance to a fellow innovative founder / financial leader?” The overwhelming answer we received is: yes!
We are thrilled to announce that for the third consecutive year, our Net Promoter Score (NPS) is in the 90s. This year, our clients honored us with a score of 92. We have used NPS to measure client satisfaction for the last five years, and we have consistently scored well above the rest of the industry.
Professional Services Industry
NPS Average
CFO Alliance’s
Net Promoter Score
Why NPS Is a Big Deal
NPS is measured on a continuum from -100 (all detractors) to +100 (all promoters). An NPS of +50 or higher is in the excellent category. An NPS over +70 is considered outstanding and rare – it’s the best of the best.
Those numbers add up to one simple fact:
our clients love us as much as we love them.
Why NPS Is a Big Deal to Us
Our mission is to help people prosper, and we believe in being the drivers of growth and prosperity for entrepreneurs. Net Promoter Score is one way we measure how well we are achieving that mission. Our commitment to our clients is reflected in our high score, and it’s a direct reflection of our brand promise.
“We’ve been on a mission to help our clients prosper for nearly 15 years, and prosperity means so many things to us. Of course, it is financial prosperity, that’s the obvious one. Beyond that are the more subtle – and I’d say even more important – aspects of prosperity that we deliver every day.
When our clients engage us, they trade in one of the most stressful areas of their business for an easy button. And ultimately, their businesses become more valuable and sell for premium prices. This is our definition of prosperity, and it’s what drives us every day.”
Brooke Evans – CFO Alliance Founder and CEO
What Our Clients Have To Say About US
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